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I've been charged twice sometimes it may seem that microsoft has charged you twice or taken double payments I went to my account and cannot find any devices or orders to warrant these charges Double payments may appear on your credit card or bank statement for these reasons
If we cannot take payment due to insufficient funds, we will keep trying until successful. Why do i have two charges every month the same amount. Anyway, your microsoft account or credit card should show if you've been charged twice or not
If you've been charged twice, you'll need to contact microsoft support directly using the link below to get a refund.
Here are the most likely causes for an unrecognized charge A microsoft subscription has recurring billing enabled Someone you know, such as a family member, bought something with your card You can now investigate this on the manage your payments page
A previously declined charge was charged again I was charged twice, once or personal 365 and then for family 365. I bought microsoft 365 but two charges appear on my account I need to be refunded for one without cancelling the other one.
I was charged twice on the same day for microsoft 365 personal
Each time the amount was $105.49 How do i cancel one and get reimbursed. Why was i charged twice for my microsoft 365 account gerard arsenault 0 jul 25, 2025, 6:46 am I've been charged twice for microsoft office, how do i get a refund
I was charged twice for the same transaction, how do i get it corrected? I have paid £84.99 in april 2025 for yearly subscription and paid £84.99 in october under recurring billing I was also charged twice in 2024. I have 2 entries on my bank statement that have been taken out of my account
One in august for $159 and one in september for $179
I was charged 2 times for my subscription How do i get refunded? I have been billed and charged twice for 365 in the end of august and beginning of september I use only one device and have not shared with any others in family or other devices.
I have been billed for microsoft office 365 on 9 september 2025 as it said my subscription is about to expire and i paid r1999 for it Now at end october i was charged for premium, which is what i had already I do not know why they asked me to purchase… I signed up for a microsoft subscription to be billed monthly
That worked for a while and next i notice for renewal i was charged the full amount
I did not authorize this I have been billed for the full year of service yet, i am also being billed monthly charges as well I just realized that microsoft has been charging me twice per month for my subscription (double charging) for the last 3+ years I would like a refund and resolution please.
I realize that you have been charged twice for double microsoft 365 subscription and want to **get a refund.**i understand the inconvenience this has caused I am willing to help you. Hello, i recently paid for one month of microsoft 365 but right after was offered the option to switch to yearly payments, which i did However, it still charged me for the monthly payment even though i had changed to annual payments
How can i ask for a refund, as i shouldn't have to pay twice
Welcome to microsoft community and thank you for reaching out To assist you properly with the issue of being charged twice for the same subscription, i’d like to clarify a few details first to ensure this falls within our support scope Do you use microsoft 365 business account (provided by your organization/school) or personal account? I was charged twice for a subscription, is there a number i can call to help me?
Charged twice for microsoft 365 family I have an old email ( it was hacked two years ago) on one account that i can not access and have no way of signing in to manage and cancel that account.
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